Help Center

520bd FAQ — answers to all your questions, right here

Whether your question is about payments, betting rules, account security, or bonuses, you'll find clear, detailed answers here. Search below or browse by category.

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Popular questions
  • Are there any withdrawal fees?
  • Is my personal information safe?
  • Can I place multiple bets at once?
  • What is the minimum bet amount?
  • Can I open two accounts?

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Payments & Withdrawals

520bd does not charge any withdrawal fees. You can withdraw everything you've won or deposited. However, mobile banking operators like bKash or Nagad may apply their own cash-out fees — that's governed by the respective service's own policies.

Withdrawal limits:
  • Minimum withdrawal: ৳500
  • Daily Maximum: ৳50,000
  • Monthly maximum: ৳5,00,000
  • Each withdrawal typically takes 5–30 minutes Completed
If KYC verification is incomplete, your first withdrawal may take a little longer. For more details, Payments page here.
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Security & Privacy

Yes, completely safe. At 520bd, every piece of user data is 256-bit SSL/TLS encryption. Your NID, password, and payment details are never stored in plain text — they are kept hashed and encrypted at all times.

Our security layers:
  • All connections are secured with TLS 1.3
  • Passwords stored using bcrypt hashing
  • No personal information is shared with third parties
  • Instant SMS alerts for logins from new devices
  • Regular security audits are conducted
Our Privacy Policy for full details.
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Betting Rules

Yes, this is called an Accumulator (Accumulator) or Parlay Bet and it's fully supported on 520bd. Simply add selections from multiple matches to a single bet slip to create an accumulator — all odds multiply together, boosting your potential payout significantly.

How to do it:
  • Go to the Sports page and click on the match you want
  • Tap on your preferred odds — they'll be added to your bet slip
  • Select multiple matches (minimum 2, maximum 20)
  • "Accumulator" will be auto-selected on the bet slip
  • Enter your stake and confirm

Please note: If one leg fails, the entire accumulator is lost. Stick to matches you know well.

At 520bd Minimum bet amount is just ৳20. This makes it ideal for beginners, as you can start betting without taking on big risks. Maximum bet limits vary depending on the event and market.

General limit guidelines:
  • Minimum Sports Bet: ৳20
  • Live bet minimum: ৳50
  • Accumulator minimum: ৳20
  • Casino game minimum: ৳10
The maximum limit for specific matches will be shown on the bet slip. To learn more, Betting page here.

520bd regularly runs leaderboard tournaments ranked by total bets placed or highest winnings. General rules:
  • Participation is completely free — just sign up as a member to join
  • Automatically entered when you place a bet on select tournament matches
  • Points are calculated based on bet amount and odds
  • The leaderboard updates in real time
  • The top 10 receive special rewards, and the top 3 receive major bonuses
  • Rewards are credited to your wallet within 24 hours of the result being announced
To view ongoing tournaments, Sports Events page Visit here.
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Account Policy

No, this is Strictly prohibited. Under 520bd's rules, each person is allowed only one account. If multiple accounts are opened:
  • All accounts will be permanently closed
  • All accumulated bonuses and wallet balance may be forfeited
  • You will not be able to open a new account in the future
Our system detects duplicate accounts using IP addresses, device fingerprints, and payment information — so they can't be hidden.

If you're having trouble with an existing account, contact support directly — there's no need to open a new one.
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Bonuses & Promo Offers

All active promo offers Rewards page You'll receive them — personalized offers will also appear on your account dashboard once you log in.

Offer update schedule:
  • Welcome Bonus: Available year-round for new members
  • Weekly cashback: Updated every Monday
  • Match-based offers: Added the day before big matches
  • Seasonal offers: Special offers during the World Cup or T20 season
  • Loyalty Rewards: Updated monthly
Keep app notifications on to be the first to know about new offers as soon as they drop. Download the App।

About 520bd

Why choose us?

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Instant withdrawal

Winnings are transferred to any mobile banking service in Bangladesh within 5–30 minutes.

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Bank-level security

Your data and funds are fully protected through SSL encryption, OTP verification, and regular security audits.

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Best odds

From Bangladesh cricket, IPL, and BPL to European football — get the best returns across the board.

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Smart Mobile App

A fast app for Android and iOS. Live betting, scores, and payments — from anywhere.

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Daily bonus

Welcome bonuses, cashback, reload offers, and loyalty points — something new every day.

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Bengali support

Bengali live chat support available 24/7. Get your issues resolved within minutes.

Need direct assistance?

If your question isn't answered in the FAQ, let us know

The 520bd support team is available in Bengali 24 hours a day, every day. Reach us via live chat, email, or the app — you'll typically get a response within 5 minutes.

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Average response time
< 5 minutes

Live chat wait time is usually under 5 minutes

Got your answers? Start playing now!

Register at 520bd, claim your welcome bonus, and place bets on your favourite matches.

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