Your Privacy Is Our Responsibility

520bd Privacy Policy – Your Data Always Secure

This page clearly explains how 520bd collects the information you provide, how it's used, how long it's kept, and how you can manage it — all in one place.

Last updated: January 1, 2026 About 5 minutes to read
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At a Glance

Our Commitment to Data Protection

520bd believes privacy is a right, not a privilege. These six principles guide everything we do.

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End-to-End Encryption

Your personal information and financial transactions are secured with 256-bit SSL encryption — no one can intercept them in transit.

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Your Data Is Never Sold

Your name, contact details, or behavioral data will never be sold to advertisers or any third party.

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You're in Control

You have the full right to view, correct, and delete your personal data — and you can request this at any time.

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Minimal Data Collection

We only collect what is strictly necessary to provide our services — nothing more.

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Transparent Data Practices

This page clearly explains what data is used and why. There are no hidden purposes.

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Compliance with International Standards

520bd follows international data protection standards and conducts regular security audits.

1Introduction & Scope

This Privacy Policy applies to all users of the 520bd website and mobile application. By creating an account or using any of our services on the 520bd platform, you agree to this Privacy Policy.

We believe your personal data belongs to you. 520bd uses information solely to improve service quality and meet legal obligations. Every commitment stated in this policy is one we uphold to the letter.

Please note: This policy is written in plain language so it's easy to understand. If you have any questions, feel free to ask our support team directly.

2What data is collected

At registration

  • Full name & date of birth.
  • Mobile number and email address.
  • National ID number (for KYC purposes).
  • Mobile banking number (for payment processing).

Automatically during use

  • Device type, operating system & browser information.
  • IP address and approximate location.
  • Pages visited and time spent — session data.
  • Betting & gaming history.
  • Login timestamps and activity logs.

During KYC verification

  • Scanned copy of NID or passport.
  • Selfie photo (for identity matching).
  • Proof of address (where required).
Data TypeWhy We Collect ItMandatory?
Name & Date of BirthAge & Identity VerificationYes
Mobile NumberAccount SecurityYes
EmailCommunications & NotificationsYes
NID ScanKYC / WithdrawalYes
Device InformationSecurity & Fraud PreventionAutomatic
Location DataLicensing ComplianceAutomatic

3How We Use Your Information

520bd uses your information only for the following purposes:

  • Service Delivery: Account management, bet settlement & payment processing.
  • Identity Verification: Confirming that each member is a real person and is 18 years of age or older.
  • Security Assurance: Prevention of fraud, multiple accounts, and unauthorized access.
  • Contact: Sending important updates, promotional offers, and support messages.
  • Service Improvement: Analysing which features are most used and where issues arise.
  • Legal Obligations: Meeting regulatory requirements and anti-money laundering compliance.

We never use your data to show you third-party advertisements. You can opt out of promotional messages from 520bd at any time.

4Who your data is shared with

Simply put — we don't sell your data. However, limited information is shared with trusted parties as necessary to provide our services:

  • Payment Providers: Solely to process transactions with services such as bKash, Nagad, and Rocket.
  • KYC Verification Partners: Only the information strictly necessary for identity verification.
  • Technology Infrastructure: Server and cloud service providers — under strict confidentiality agreements.
  • Law enforcement: Where required by a court order or lawful directive.

Important: Before sharing your information with any third party, we sign strict data processing agreements with them. It is our responsibility to ensure your data goes no further.

5Cookies & Tracking Technologies

The 520bd website and app use cookies and similar technologies, which fall into three main categories:

Essential Cookies

Used to maintain login sessions, security tokens, and user preferences. Disabling these will prevent the platform from functioning properly.

Analytical Cookies

We use data on which pages are visited most and where users spend their time to improve the experience. All such data is collected anonymously.

Preference Cookies

To remember your language, theme, and other personal preferences. You can update these anytime in Settings.

520bd does not use any third-party advertising tracking cookies. Your browsing habits are never shared externally.

6Data Retention & Security

How long is data retained?

All data is retained for as long as your account remains active. Following account closure, we are required to retain certain information for a minimum of 5 years for legal and regulatory reasons, after which it is securely deleted.

What measures are in place for security?

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 database encryption — for data at rest.
  • Two-factor authentication (2FA) support.
  • Regular security audits and penetration testing.
  • Restricted staff access — only those who need it can view your data.
  • 24/7 server monitoring and intrusion detection.

In the event of a data breach: In the event of a data breach, 520bd will notify affected members within 72 hours and take immediate protective action.

7Your Rights

You have several important rights regarding your personal data, all of which 520bd respects:

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Right to Access

You may request a copy of the information we hold about you.

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Right to Rectification

You may submit a request to correct any inaccurate information.

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Right to Erasure

Under certain circumstances, you may request that your data be deleted.

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Right to Restrict Processing

You can request that specific uses of your data be restricted.

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Right to Portability

The ability to receive your data in a portable, structured format.

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Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise any of these rights, email us at [email protected]. We aim to respond within 30 days.

8Privacy of Minors

520bd strictly ensures that no one under the age of 18 can use the platform. If we become aware that data has been collected from a minor, that information will be deleted immediately and the account will be closed.

If you suspect anyone under 18 in your household is using 520bd, please notify us immediately.

9Third-Party Links

The 520bd platform may occasionally contain links to external pages. Clicking those links will take you outside our control. 520bd is not responsible for the privacy practices of those external sites.

We recommend reading the privacy policy of any third-party site before using it.

10Policy Updates

520bd may update this privacy policy due to business changes, new technology, or legal requirements. Before any significant change:

  • A notification will be sent to your registered email or mobile number.
  • The "Last Updated" date at the top of this page will reflect any changes.
  • For major changes, your consent may be requested at login.

Continued use of the platform after a policy update will be considered acceptance of the revised policy.

11Contact Us

For any questions, concerns, or rights requests regarding this privacy policy, please reach out to us through any of the following channels:

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Email Support

[email protected]

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Live Chat

Bangla-speaking support available 24/7

Response Time: For privacy complaints, we generally respond within 48 hours, and within 30 days for rights-related requests.

Play with Confidence, Win Safely

Your data is protected and your payments are secure at 520bd. Join today and experience the difference.

Frequently Asked Questions

Want to know more?

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