520bd Terms & Terms & Conditions – Transparency is our policy

1General Terms & Conditions

520bd (referred to hereinafter as "we", "the platform", or "the site") is an online gaming and betting service provider. These terms & conditions apply to every individual ("member") who uses the 520bd website or app.

By creating an account or using 520bd's services, you confirm that you have read and agreed to these terms & conditions in full. If you do not agree, please do not use the platform.

520bd is licensed in compliance with international gaming regulations. Our operations are conducted under regulatory oversight and are audited on a regular basis.

2Account Registration

Eligibility Requirements

• You must be at least 18 years of age.
• A valid National ID (NID) or passport is required.
• All information provided must be truthful and accurate.
• One account per person, device, and IP address.

Information provided at registration

During registration, you will need to provide your full name, date of birth, mobile number, and email address. Providing false or altered information will result in immediate account closure and possible forfeiture of your balance.

Password & Security

Account security is entirely the member's responsibility. Use a strong password and never share it with anyone. Enabling Two-Factor Authentication (2FA) is strongly recommended.

3Identity Verification (KYC)

KYC verification must be completed before making a withdrawal on 520bd. This is a mandatory requirement under our international gaming license and helps prevent money laundering.

Required Documents

• Clear photos of both sides of your National ID card.
• A selfie (your face must be clearly visible in the photo).
• Proof of mobile banking account verification.

The KYC process is typically completed within 24 hours. If documents are unclear or incomplete, you may be asked to resubmit them.

4Deposits & Withdrawals

Deposit Policy

Deposits at 520bd range from a minimum of ৳200 to a maximum of ৳5,00,000. Payments must be made through approved mobile banking methods, including bKash, Nagad, and Rocket. Deposits are typically credited to your account within 30 seconds.

Withdrawal Policy

Withdrawals require a minimum of ৳500, with a daily maximum of ৳2,00,000. Funds will be returned to the same mobile banking number used for the deposit. Processing typically takes 5–30 minutes, though delays may occur if KYC verification is incomplete.

• Withdrawal requests cannot be cancelled once submitted.
• Withdrawals from inactive accounts (3 months) are subject to additional verification.
• Bonus funds in your balance may not be withdrawable until the applicable conditions have been met.

5Betting Rules

Before placing a bet on 520bd, you should read the specific rules for each market. The general rules are outlined below:

• Bets cannot be changed once confirmed.
• If odds change, the odds at the time of confirmation will apply.
• If a match is cancelled, the bet amount will be refunded.
• Bets placed at incorrect odds due to a technical error will be considered void.
• Odds in live betting change in milliseconds; slippage may occur.
• Placing bets on the same event from multiple accounts will be treated as syndicate betting.

6Bonuses & Promotions

520bd regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which must be read before claiming. General bonus terms:

• The welcome bonus is available to first-time depositors only.
• A minimum 5× wagering requirement must be met before bonus funds can be withdrawn.
• Unless otherwise stated, wagering requirements apply to Sports Betting only.
• A maximum winning cap may apply to bonus funds.
• The same bonus cannot be claimed more than once.
• Certain game types may be excluded from bonus balance wagering.

7Prohibited Activities

The following activities are strictly prohibited on the 520bd platform. If any such activity is detected, the account will be permanently closed and the balance may be forfeited:

• Placing bets using bots or automated software.
• Match fixing or use of insider information.
• Using another person's account or allowing others to use yours.
• Exploiting technical vulnerabilities in the platform.
• Money laundering or transactions involving illegal funds.
• Threatening, harassing, or abusive behavior.
• Filing false chargeback claims.

8Privacy & Data Protection

520bd's detailed policy on how your personal information is collected, used, and protected on the Privacy Policy page is available. In brief:

• Your information is used solely for service delivery, verification, and regulatory compliance purposes.
• Your information is never sold or rented to third parties.
• We may be required to disclose information upon request by legal authorities.
• You have the right to request deletion of your personal data.

9Limitation of Liability

520bd is not liable for the following:

• Losses due to internet disconnection.
• Failure of third-party payment systems.
• Unauthorized use of account credentials resulting from the member's own negligence.
• Temporary service disruptions due to technical issues.

Under no circumstances will 520bd's total liability to a member exceed the current balance in that member's account.

10Account Closure & Suspension

When We May Close an Account

• Violation of terms and conditions.
• Providing false information.
• If evidence of fraud or misconduct is found.
• Accounts inactive for more than three months (inactivity fees may apply).

If a member wishes to close their account voluntarily

Email [email protected] or reach us via live chat. If you have a remaining balance, please withdraw it first before requesting closure. Accounts can be reopened within 30 days of closure.

11Dispute Resolution

For any disputes or complaints, please contact us first at [email protected]. We aim to respond within 48 hours. If the issue remains unresolved, you have the right to escalate it to our licensing authority.

In disputes regarding betting outcomes, 520bd's system logs will serve as the final authority. However, in the event of a system error, we will review the case and make a decision accordingly.

12Changes to Terms

520bd reserves the right to modify these terms and conditions, in whole or in part, at any time. For significant changes, members will be notified at least 7 days in advance via email or in-app notification.

Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. We recommend checking this page regularly.